Time Recorder Repair & Servicing

Description

When your time recorder fails, attendance tracking stops — and payroll headaches start. A stuck punch, misaligned column, or dead machine at the entrance disrupts your whole morning routine. Our technicians carry the tools and parts to fix most time recorder faults fast, so your staff can clock in and out without interruption.

WOW Supplies has been servicing time recorders across Klang Valley for over 22 years, covering everything from classic mechanical card punches to modern electronic time stamp machines.

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✅ Common Time Recorder Problems We Fix

• Machine won’t power on
• Time card gets jammed or stuck inside the unit
• Punching in the wrong column (red/black column misalignment)
• Print head not printing or producing faint, illegible stamps
• Red and black ink not alternating correctly
• Time card not feeding or ejecting properly
• Incorrect time or date display — needs reset or reconfiguration
• Ribbon ink worn out or needs replacement
• Machine frozen, unresponsive, or displaying error codes
• Mechanical failures — worn gears, carriage issues, broken lever

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🔧 Time Recorder Types We Service

• Mechanical time card recorders (analogue punch clocks)
• Electronic time stamp machines (digital display, auto-advance)
• Combination models with red/black two-colour printing
• Both standard and heavy-duty office models

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🏭 Brands We Service

We service all major time recorder brands available in Malaysia, including:

Axpert, MOA, Amano, Max, Biosystem, FingerTec, Ronald Jack — and many more. If your brand isn’t listed, contact us — chances are we’ve worked on it before.

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🧰 What Our Service Includes

• On-site troubleshooting and repair — we come to your office if needed
• Column alignment correction — fixes the most common “wrong column” issue
• Print head cleaning or replacement — restores clear, readable time stamps
• Ribbon ink replacement — red/black ribbon supply and fitting
• Time card supply — we stock compatible time cards for most brands
• Time and date reconfiguration — including daylight saving adjustments
• Preventive maintenance — cleaning, lubrication, and mechanism check

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❓ Frequently Asked Questions

My time recorder is stamping in the wrong column — what causes this? This is one of the most common time recorder issues. It’s caused by a misalignment of the card guide or the column advance mechanism. It’s usually a quick fix — bring the machine in or let us know and we’ll arrange a visit.

Can you supply ribbon ink and time cards as well? Yes — we stock compatible ribbons and time cards for most brands we service. Ask us when you call or WhatsApp.

My machine has been unplugged for a long time and the time is wrong — can you reset it? Yes, time and date configuration is included in our standard service. Some models also have a backup battery for time retention — we can replace this too.

Do you service time recorders purchased elsewhere? Yes — we service machines regardless of where they were purchased.

How long does a time recorder repair take? Most repairs are completed within 3–5 working days. Simple faults like column realignment or ribbon replacement may be done on the same day if you walk in.

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