Paper Shredder

Straight cut — shreds paper into long vertical strips. Fastest and highest sheet capacity per pass, but lowest security — strips can theoretically be reassembled. Good for shredding non-sensitive bulk paper waste where speed and bin capacity matter more than security. Cross cut — shreds paper into small rectangular particles by cutting both vertically and horizontally simultaneously. The most popular choice for general office use — good balance of security, speed, and bin capacity. Suitable for most standard confidential documents including invoices, correspondence, and internal reports. Micro cut — shreds paper into tiny confetti-like particles, producing the highest level of security. Recommended for highly sensitive documents including financial records, customer personal data, HR files, legal documents, and anything subject to PDPA compliance requirements. Bin fills faster than cross cut due to smaller particle size.

An auto feed shredder (sometimes called a jam-free or hands-free shredder) allows you to load a stack of documents into a secure feed tray — typically 50 to 300+ sheets depending on the model — close the lid, and walk away. The machine automatically feeds and shreds the entire stack without you standing over it. This is a significant productivity gain for offices that shred large volumes daily — instead of manually feeding sheets one batch at a time, your staff loads the tray, returns to other work, and comes back to an empty tray. GBC Auto+ models are popular auto feed options available at wows.com.my.

Sheet capacity (sheets per pass) tells you how many sheets the shredder can handle in a single feed. As a practical guide: for a personal or home office shredder used occasionally, 6 to 10 sheets per pass is sufficient. For a small office shared by 3 to 8 people, 12 to 20 sheets per pass handles daily volume comfortably. For a medium to large office or high-volume shredding environment, look for 20+ sheets per pass or consider an auto feed model. Overloading a shredder consistently beyond its rated capacity is the most common cause of jams and premature motor wear.

Malaysia's Personal Data Protection Act (PDPA) requires businesses to take reasonable steps to protect personal data — including proper disposal of physical documents containing personal information. Simply throwing documents containing customer names, IC numbers, phone numbers, addresses, financial details, or medical information into the bin does not meet this requirement. Shredding is the most practical and widely accepted method of secure physical document disposal for PDPA compliance. While the PDPA does not explicitly mandate shredder use, businesses that suffer data breaches from improperly disposed documents face serious legal and reputational consequences. A cross cut or micro cut shredder is the standard recommendation for PDPA-related document disposal.

The difference comes down to daily run time (duty cycle), motor strength, and sheet capacity. A small office shredder is designed for moderate daily use — typically suitable for offices of 3 to 10 users with a run time of 20 to 30 minutes before the motor needs to cool down. A medium duty shredder has a more powerful motor, higher sheet capacity per pass, a larger bin, and a longer continuous run time — often 30 to 60+ minutes — making it better suited for busier offices, shared departmental shredders, or environments where shredding happens in larger batches throughout the day. Running a small office shredder beyond its duty cycle rating is the most common cause of overheating and motor failure.

It depends on the model. Many cross cut and micro cut shredders can handle staples and paper clips without needing to remove them first — check individual product specs for "staple/paper clip safe" ratings. Credit card shredding capability is available on many models but not all — look for models that specifically state CD/credit card shredding in their specifications. Feeding items a shredder is not rated for is a common cause of cutter damage and voids the warranty. When in doubt, check the product page or contact us before feeding non-paper items.

Regular oiling is the single most important maintenance step for extending your shredder's life. As a general rule: oil your shredder every time you empty the bin, or after every 30 minutes of use — whichever comes first. Apply shredder oil (never WD-40 or general lubricants) directly across the full width of the cutting head opening, then run the shredder in reverse for 10 seconds to distribute the oil across the cutters. Neglecting to oil is the most common cause of dull cutters, reduced sheet capacity, and premature motor wear. We carry Shredder2u oil, Fellowes and Branded shredder oil in our Shredder Oil section.

Switch the shredder off, unplug it, and carefully remove as much of the jammed paper as possible by hand from the opening — never use sharp objects inside the cutting head. Apply shredder oil generously across the cutting head, wait 5 minutes, then try running in reverse again. If the jam still won't clear or the motor is making unusual sounds, stop using the machine and contact us for repair at 603-8066 6550 or WhatsApp 018-207 0021. Forcing a jammed shredder is the fastest way to burn out the motor.

Yes. All paper shredders sold by WOW Supplies (wows.com.my) come with an official warranty and access to our after-sales technical support and repair team in Malaysia. We repair shredders from all brands — Klang Valley customers can bring their unit to our service centre in Bandar Bukit Puchong, Selangor. Outstation customers can send via courier. Contact us via WhatsApp at 018-207 0021 or call 603-8066 6550 first.